Privacy Policy

May 16, 2018 11:00 am

Effective Date: 25 May 2018

This Privacy Notice explains how Property Search Plus Limited trading as Quantus collects, uses and discloses your personal data, and your rights in relation to the personal data we hold.

In this Privacy Notice, “us”, “we” and “our” is the data controller of your personal data and is subject to the EU General Data Protection Regulation 2016/679 (the “GDPR”) and any locally applicable data protection laws.

Our Privacy and Data Compliance Officer is Kevin Preston. His contact details are:

Email: kevin.preston@quantuslegal.co.uk
Telephone: +44 (0) 1509 812953

This Privacy Notice supersedes any previous Privacy Notice or equivalent which you may have been provided with or seen prior to the Effective Date stated above.

Your rights

Under the GDPR you have the following rights:

To obtain access to, and copies of, the personal data that we hold about you;
To require that we cease processing your personal data if the processing is causing you damage or distress;
To require us not to send you marketing communications;
To require us to erase your personal data;
To require us to restrict our data processing activities;
To receive from us the personal data we hold about you which you have provided to us, in a reasonable format specified by you, including for the purpose of you transmitting that personal data to another data controller; and
To require us to correct the personal data we hold about you if it is incorrect.

Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply. You can find out more about your rights at www.ico.org.uk.

If you have any questions about how we use your personal data, or you wish to exercise any of the rights set out above, please contact us using the following:

By post: Kevin Preston, Quantus The Oak Business Centre, 79-93 Ratcliffe Road, Sileby, Leicestershire, LE12 7PU

By email: kevin.preston@quantuslegal.co.uk

By telephone: +44 (0) 1509 812953

If you are not satisfied with how we are processing your personal data, you can make a complaint to www.ico.org.uk.

How we collect your data

We collect your personal data in a number of ways, for example:

From the information you provide to us when you meet us;
From information about you provided to us by an intermediary;
When you communicate with us in writing, by telephone, fax, website registration, email or other forms of electronic communication. In this respect, we may monitor, record and store any such communication;
From publicly available sources or from third parties, most commonly where we need to conduct background checks about you.

The categories of personal data we collect

We collect the following categories of personal data about you:

Your name and contact information such as your home or business address, job title, email address and telephone number;
Biographical information which may confirm your identity including your date of birth, tax identification number and your passport number or national identity card details, country of domicile and/or your nationality;
Information to assess whether you may represent a politically exposed person or money laundering risk.

The basis for processing your personal data (other than with your consent), how we use that personal data and whom we share it with

(i) The provision of the services requested by you or your intermediary

We process your personal data because it is necessary for the provision of the service we supply.

In this respect, we use your personal data for the following:

To prepare a proposal for you regarding the services we offer;
To provide you with the services requested by you or your intermediary;
To deal with any complaints or feedback you may have;
For any other purpose for which you provide us with your personal data.

In this respect, we may share your personal data with or transfer it to the following:

Your agents, advisers, intermediaries, acting on your behalf;
Third parties whom we engage to assist in delivering the services to you;
Our professional advisers where it is necessary for us to obtain their advice or assistance, including insurance brokers, accountants, IT or
public relations advisers;
Debt collection agencies where it is necessary to recover money you owe us;
Other third parties such as intermediaries who we introduce to you. We will wherever possible tell you who they are before we
introduce you;
Our data storage providers.

(ii) Legitimate interests

We also process your personal data because it is necessary for our legitimate interests, or sometimes where it is necessary for the legitimate interests of another person.

In this respect, we use your personal data for the following:

For marketing to you. In this respect, see the separate section on Marketing below;
Training our staff or monitoring their performance;
For the administration and management of our business, including recovering money you owe to us, and archiving or statistical analysis;
Seeking advice on our rights and obligations, such as where we require our own legal advice.

In this respect we will share your personal data with the following:

Our advisers or agents where it is necessary for us to obtain their advice or assistance;
With third parties and their advisers where those third parties are acquiring, or considering acquiring, all or part of our business.

(iii) Legal obligations

We also process your personal data for our compliance with a legal obligation which we are under.

In this respect, we will use your personal data for the following:

To meet our compliance and regulatory obligations, such as compliance with anti-money laundering laws;
As required by tax authorities or any competent court or legal authority.

In this respect, we will share your personal data with the following:

Our advisers where it is necessary for us to obtain their advice or assistance;
Our auditors where it is necessary as part of their auditing functions;
With third parties who assist us in conducting background checks;
With relevant regulators or law enforcement agencies where we are required to do so.

Marketing

We will send you marketing about services we provide which may be of interest to you, as well as other information in the form of alerts, newsletters and invitations to events or functions which we believe might be of interest to you or in order to update you with information (such as legal or commercial news) which we believe may be relevant to you.

We will communicate this to you in a number of ways including by post, telephone, email or other digital channels.

If you object to receiving marketing from us at any time, please contact us:

By post: Kevin Preston, Quantus The Oak Business Centre, 79-93 Ratcliffe Road, Sileby, Leicestershire, LE12 7PU

By email: kevin.preston@quantuslegal.co.uk

By telephone: +44 (0) 1509 812953

If you have given consent and you wish to withdraw it at any time, please contact our Privacy and Data Compliance Officer.

Transfer and processing of your personal data outside the European Union

When sharing your personal data with third parties as set out in this Privacy Notice, it may be transferred outside the European Union. In these circumstances, your personal data will only be transferred on one of the following bases:

The country that we send the personal data to is approved by the European Commission as providing an adequate level of protection for personal data;
The transfer is to a recipient in the United States of America who has registered under the EU/US Privacy Shield;
The recipient has entered into European Commission standard contractual clauses with us; or
You have explicitly consented to the same.

To find out more about transfers by us of your personal data outside the European Union and the countries concerned please contact us:

By post: Kevin Preston, Unit 5, The Oak Business Centre, 79-93 Ratcliffe Road, Loughborough, LE12 7PU

By email: kevin.preston@quantuslegal.co.uk

By telephone: +44 (0) 1509 812953

Retention of your data

We will only retain your personal data for as long as we have a lawful reason to do so. In particular:

Where we have collected your personal data as required by anti-money laundering legislation, including for identification, screening and reporting, we will retain that personal data for between five and seven years after the termination of our relationship, unless we are required to retain this information by another law or for the purposes of court proceedings; or
Otherwise, we will in most cases retain your personal data for a period of seven years after the termination of our contractual or other relationship with you in case any claims arise out of the provision of our services to you.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.